Frequently Asked Questions
Still have questions? We’re happy to answer them. Just contact us.
What are your hours?
Hours vary at our different locations. Please click on your location in the sidebar to the right to see hours for the location nearest you.
Does Gilcrest/Jewett sell to the public?
Walk-in traffic is welcome! Our sales team is ready to help you with any of your needs. We accept cash, personal checks, Visa and MasterCard. If you would like to set up an account, you may fill out our credit application.
How do I establish an account?
Firstfill out a credit application
and mail the original to our office, PO Box 1000, Waukee, IA 50263-1000. If you’d like to get a head start on the approval process, fax your application to (515) 987-2000 and then mail us the original. We’ll use the faxed copy to get started on your application, then quickly complete the process when your original arrives by mail.
Do you sell more than lumber?
Gilcrest/Jewett definitely sells more than lumber. Our general product categories are lumber, plywood, millwork, siding, windows, doors, cabinets, floor covering, and hardware.
Products and services within the categories include:
Dimension lumber and finished lumber
Common boards and finished boards
Oriented strand board
Exterior decking and fencing
Nails and fasteners
Builders hardware and residential hardware
Exterior pre-hung doors
Interior pre-hung doors
Millwork and mouldings
Custom millwork and pre-finished millwork
Floor and roof prefabricated trusses
Engineered wood products
A residential design service
Floor covering including include carpet, ceramic, vinyl and installation.
If what you need isn’t on this list we can probably still get it. Ask any Gilcrest/Jewett salesperson or contact us.
Do you offer statewide delivery?
We deliver anywhere in Iowa as well as out of state. For more information on out-of-state deliveries, contact us.
Do you charge for delivery?
When did Gilcrest/Jewett move from downtown Des Moines?
Are you locally owned?
How do I get to the Waukee location?
Are there other Gilcrest/Jewett lumberyards in Iowa? Outside of Iowa?
We have 4 locations, all in Iowa. Our home office is in Waukee, Iowa. Our other locations are in Altoona, Marion and Coralville.
Does Gilcrest/Jewett provide installation?
Gilcrest/Jewett installs carpet and cabinets. For installation of our other products, your salesperson can help you find a qualified and appropriate subcontractor, remodeler, or carpenter.
Does Gilcrest/Jewett have an estimator?
Where do you buy your lumber?
How long have you offered carpets and cabinets?
Gilcrest/Jewett Lumber Company has been a full-service residential and commercial floor covering dealer for 25 years. We have an extensive showroom for the homeowner, homebuilder, remodeler, contractor, architect and designer.
Our cabinet and countertop division is 10 years old and experiencing excellent growth. We have a phenomenal showroom that displays all that we offer.