Frequently Asked Questions

Still have questions? We’re happy to answer them. Just contact us.

What are your hours?

Hours vary at our different locations. Please click on your location in the sidebar to the right to see hours for the location nearest you.

Does Gilcrest/Jewett sell to the public?

Walk-in traffic is welcome! Our sales team is ready to help you with any of your needs. We accept cash, personal checks, Visa and MasterCard. If you would like to set up an account, you may fill out our credit application.

How do I establish an account?

First

fill out a credit application

and mail the original to our office, PO Box 1000, Waukee, IA 50263-1000. If you’d like to get a head start on the approval process, fax your application to (515) 987-2000 and then mail us the original. We’ll use the faxed copy to get started on your application, then quickly complete the process when your original arrives by mail.

Do you sell more than lumber?

Gilcrest/Jewett definitely sells more than lumber. Our general product categories are lumber, plywood, millwork, siding, windows, doors, cabinets, floor covering, and hardware.

Products and services within the categories include:

Dimension lumber and finished lumber
Common boards and finished boards
Plywood sheathing
Oriented strand board
Sheathing
Insulation
Roofing
Siding
Exterior decking and fencing
Nails and fasteners
Caulking
Builders hardware and residential hardware
Windows
Patio doors
Exterior pre-hung doors
Interior pre-hung doors
Millwork and mouldings
Custom millwork and pre-finished millwork
Cabinets
Vanities
Countertops
Floor and roof prefabricated trusses
Engineered wood products
A residential design service
Floor covering including include carpet, ceramic, vinyl and installation.

If what you need isn’t on this list we can probably still get it. Ask any Gilcrest/Jewett salesperson or contact us.

Do you offer statewide delivery?

We deliver anywhere in Iowa as well as out of state. For more information on out-of-state deliveries, contact us.

Do you charge for delivery?

It depends on the size of the project and the distance from the Gilcrest/Jewett location. See your Gilcrest/Jewett salesperson or contact us.

When did Gilcrest/Jewett move from downtown Des Moines?

We moved into our new location in Waukee, Iowa in January 2000.

Gilcrest/Jewett’s home office had been located in downtown Des Moines since 1856. Over the last decade, we have responded to the market by increasing our product lines as well as adding a carpet division, cabinet division, and window and door division. As a result of this tremendous growth, we outgrew our downtown facility.

By moving to Waukee, we increased total space from 7 acres to 26 acres and expanded our showroom to 12,500 square feet and storage space to 160,000 square feet.

Are you locally owned?

We’ve been locally owned since our founding in 1856.

How do I get to the Waukee location?

From I235/I80
North on 74th Street to University Avenue. West on University for two miles. We are located on Alice’s Road and University.

From I35

Take Hickman exit. Go west for 4 miles to Alice’s Road. There is a Coca-Cola plant at the corner of Hickman/Highway6 and Alice’s Road. Go south on Alice’s Road. We are a mile on the right hand side of Alice’s Road. If you need further directions, please contact us.

Are there other Gilcrest/Jewett lumberyards in Iowa? Outside of Iowa?

We have 4 locations, all in Iowa. Our home office is in Waukee, Iowa. Our other locations are in Altoona, Marion and Coralville.

Does Gilcrest/Jewett provide installation?

Gilcrest/Jewett installs carpet and cabinets. For installation of our other products, your salesperson can help you find a qualified and appropriate subcontractor, remodeler, or carpenter.

Does Gilcrest/Jewett have an estimator?

Every Gilcrest/Jewett salesperson has been thoroughly trained to do a material estimate for any size or scope of project at no charge. For a free estimate, ask any Gilcrest/Jewett salesperson or contact us.

Where do you buy your lumber?

We receive our lumber and plywood by truck and rail from mills around the country and Canada. Our Waukee location has a Union Pacific rail siding that receives several hundred cars a year.

How long have you offered carpets and cabinets?

Gilcrest/Jewett Lumber Company has been a full-service residential and commercial floor covering dealer for 25 years. We have an extensive showroom for the homeowner, homebuilder, remodeler, contractor, architect and designer.

Our cabinet and countertop division is 10 years old and experiencing excellent growth. We have a phenomenal showroom that displays all that we offer.

Locations:
Altoona
5660 NE Hubbell Ave.
515-957-0027
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Coralville
758 Camp Cardinal Blvd
319-338-0089
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Marion
3115 7th Avenue
P.O. Box 347
319-377-1593
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Waukee
1100 SE Alice’s Road
P.O. Box 1000
515-987-3600
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